Cancel the order
Order processing begins within 12 hours of receiving your payment. So please make sure your order is correct before hitting the submit button.
(A). Cancellations within 12 hours of purchase will incur a 5% transaction fee (Paypal or your bank fee, we do not charge any cancellation fees)
(B). Cancellations within 12-24 hours of purchase will incur a 20% cancellation fee.
(C). Please understand that we cannot cancel your order if we have already shipped your order. The refund time limit is completed within 15-30 days.
You must promptly notify us of any cancellation request via email or live chat.
Undeliverable order
Please take care to provide your shipping information. You provide exactly how your shipping labels are printed. Orders returned to us as undeliverable will incur a 50% processing fee and will not be refunded.
